This Return Policy should be read in conjunction with the Marlow & Peach Website Terms of Service and our Cancellation Policy.

Returns.

You are entitled to return products purchased from Marlow & Peach for any reason within 60 days of the date we accepted your order. If 60 days have passed since your purchase, you are no longer entitled to a refund or exchange.

To ensure your return is processed efficiently, please include a note inside the package with your full name, email address, and order number. Failure to provide this information may result in delays with your refund or exchange.

Subsequent Subscription Orders: After your first delivery, subscription orders may only be returned if the product is faulty or damaged. Once payment has been processed for your subscription order, cancellations and refunds will not be processed. By continuing your subscription beyond the first delivery, you acknowledge satisfaction with the product and agree to receive ongoing shipments.

Shipping Costs

Except where a product is faulty, you will be responsible for paying your own shipping costs when returning items. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Where a product is faulty, we will refund any reasonable and documented postage costs you incurred in returning the product to us (excluding any costs for packaging). Please retain your shipping receipt as proof of postage costs.

Refunds

Once we receive and inspect your returned product, we'll send you an email notification. This email will inform you whether your return has been approved or rejected.

If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 7 days of our approval notification.

If you haven't received your refund within 7 days after our approval notification, please check with your bank or card company first, as it may take some time before your refund is officially posted.

If your card company or bank has not received your refund for processing, please contact us at support@marlowandpeach.com and include your order number.